Frequently Asked Questions - AnQ Movers

Frequently Ask Questions

Packing up your belongings and relocating to a new address, be it local or international, for domestic or office purposes, is tedious, lengthy, and daunting. At AnQmovers, we aim to simplify the process with our professional deftness, and years of experience in helping people with home removals, international removals and office relocation. Acknowledging that our clients might have queries regarding packing and moving, we have a few generic questions to help you understand our services better.

1. How much early on should I book a removal?

Since packing and moving is a lengthy and time-taking process, we urge the clients to book our removal services well in advance. For domestic removals or office removals, we require a minimum of 2-3 weeks moving notice so that there is ample time to pack up the things and move to the destination without any delay caused due to an overbooked schedule. In the case of international removals, we request the clients to approach us at least a month in advance, considering that it has more formalities than a simple house removal job. Booking our services ahead of time helps us to plan and execute the task better.

2. What do you consider while offering a quote?

When working with a client, we offer a quote and decide on it before taking up the removals job. Over the first call, we get all the details from the client, such as,

  • How many rooms worth of belongings do they need us to move?
  • Are there any heavy instruments, like piano or paintings, sculptures, and antiquities?
  • How many furniture will be relocated?
  • Are there any heavy equipment and appliances?
  • How far is the destination location of your place?

We need accurate answers to these questions to give you an estimate of the removals cost that you will be paying. Apart from that, we also conduct on-site surveys for clients especially, if there are a lot of things to move or for international removals. It is done to get further clarity regarding the essentials involved in a moving job.

3. What happens during the on-site survey?

We have an experienced team of professionals with a keen eye for details, who conduct the survey not only to determine the final quote but also to estimate the resources and vehicles that will be needed for the job. They consider every aspect of the relocation, starting from the weight of the objects, the number of fragile items, the number of furniture and likewise. The number of items that need packing helps in estimating the number and sizes of boxes that will be needed, only if you hire our services for packing as well. If not, then we move on to the loading and vehicles part. Our experts will assess the location, for stairs and availability of a freight elevator, whether it has parking space to load the vehicles, etc. After considering and analysing every detail, we will give our clients a final quote, the time needed for the job and set a date for the same.

4. Do I need to get a parking permit?

It is not always necessary to get a parking permit unless it is the rule of your neighborhood. In that case, one will have to get permission from the local council. Kindly ensure that there is enough space to park the vehicles near your collection and moving location. If there is a lack of a proper parking space, knowing early on will help us plan and find a solution.

5. What do I need to enquire about the moving vehicle?

We would require details like if there are any height and weight restrictions for the moving vehicle, or if any of the locations have a narrow lane that might restrict the vehicle’s movement. Nevertheless, we are here to simplify any complication that may arise during the relocation.

6. How long does it take for the removals process?

The duration of the removals depends on the distance between two locations, the number of items to be moved, and whether it is a local or international removal. If you hire us for packing as well then the removal will happen in multiple phases of packing, loading, moving, and unpacking. We will give you an estimate once we have all the essential details regarding your relocation. At AnQmovers, we make it a point to execute the task swiftly. Speed is guaranteed when you hire our moving services.

7. Do I need to hire you for packing?

Packing services are not mandatory for the client to avail, along with the removal services. It is up to you, whether you want us to do the packing or not. The packing services are charged separately and not included in the relocation job. That said, we recommend that you get professional help, especially while packing furniture, musical instruments, painting, sculptures, antiques, and fragile items.

Anq Movers 2023 winners SME UK Transport Awards